Telephone advice from the doctors is offered only to registered patients and is chargeable.
Members of staff may offer advice, for example on the services we provide or general healthcare information.
For new problems registered patients will be routinely advised to make an appointment to see their doctor.
In certain circumstances the doctor may deem it appropriate to offer telephone advice for new episodes.
These consultations will be chargeable depending on the amount of time spent and the actions taken in connection with the consultation.